Want to enhance the way you protect your property asset?     READ HOW

Want to enhance the way you protect your property asset?   READ HOW

At IUM, we respect our client’s privacy and implement all reasonable measures to safeguard any personal information entrusted to us.

We are required to maintain and collect information as regulated and governed by the following Legislation:

  • Strata Schemes Management Act 1996;
  • Strata Scheme Management Regulation 2010;
  • Community Land Management Act 1989;
  • Property Stock & Business Agents Regulations 2003;
  • Privacy Amendments Act 2000.

Our privacy principles include:

Independent Unit Management only collects and stores individual personal information required by legislation and necessary to undertake strata managing agent duties on behalf of schemes under management.

We do not use or disclose personal information about an individual for any purpose other than the primary purpose for which the information was collected, unless the individual would reasonably expect Independent Unit Management to use or disclose the information for another purpose.

Independent Unit Management will not release personal information to a third party, unless:

  1. There is a direct instruction from the individual;
  2. As required by our statutory obligations as strata managing agents;
  3. To fulfill legal obligation to make repairs to the common property;
  4. We must adhere to legal instructions or orders.

Independent Unit Management institutes a high level of IT infrastructure security, including firewalls, anti-virus & anti spam software and hardware.

If you believe there has been a breach of your private information held by Independent Unit Management, please contact Kevin Willits at kwillits@iumstrata.com.au or on 02 9822 7800.


Information is Power

Read IUM's blog 'The Collective Asset' to find out how to enhance, manage and protect your lifestyle and property value.

Read our blog

Stay Informed to Stay Ahead

Join thousands of property owners who rely on IUM’s The Collective Asset blog to stay informed about enhancing, managing and protecting the value of their collective property asset (their entire unit complex).

It provides valuable tips from industry insiders to give you an edge when buying into or living within a strata scheme in NSW.


Seek Management That Plans For The Future

Independent Unit Management is passionate about educating all unit buyers on the essential elements of creating a valuable collective asset that nurtures a safe and happy living environment.

"Family-like Partnership"

"I personally feel that over the years I have developed a family-like partnership with IUM, rather than a sterile, contractual service provider/client relationship”.

Diane Hacking


Request your Free 30 min strata
governance assessment

Book your free assessment